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How to troubleshoot a manual tubular motor?

Jun 17, 2025

Hey there! As a supplier of Manual Tubular Motors, I've seen my fair share of issues when it comes to these motors. In this blog, I'll walk you through some common problems and how to troubleshoot them.

1. Motor Won't Start

This is probably the most common issue. When your manual tubular motor refuses to start, there are a few things you can check.

Power Supply

First off, make sure the power supply is okay. Check if the power cord is plugged in properly. Sometimes, a loose connection can cause the motor not to start. If it's a battery - powered motor, check the batteries. Replace them if they're old or depleted.

Switch Issues

The switch that controls the motor could be the culprit. Inspect the switch for any visible damage. If it's a wall - mounted switch, check if it's in the correct position. Try toggling the switch a few times to see if that resolves the problem. If the switch is broken, you'll need to replace it.

Overload Protection

Manual tubular motors often have overload protection. If the motor has been overloaded, it might have tripped the overload protection. Let the motor cool down for a while and then try restarting it. If it trips again, there could be an issue with the load it's trying to move.

2. Motor Runs but Doesn't Move the Shade or Curtain

Just because the motor is running doesn't mean it's doing its job properly.

Belt or Chain Issues

In some manual tubular motors, there's a belt or chain that transfers the power from the motor to the shade or curtain. Check if the belt is loose, worn out, or broken. If it's loose, you might be able to tighten it. But if it's worn or broken, you'll need to replace it. The same goes for the chain.

45ME 245mm Resistance Rebound Tubular Motor

Shaft Connection

The connection between the motor shaft and the shade or curtain mechanism could be loose. Make sure the shaft is properly connected and that there are no loose screws or bolts. Sometimes, a simple tightening can solve the problem.

Obstruction

There could be an obstruction preventing the shade or curtain from moving. Check for any objects that might be blocking the path of the shade or curtain. Remove the obstruction and then try running the motor again.

3. Motor Makes Unusual Noises

Unusual noises from the motor are never a good sign.

Bearing Issues

The bearings in the motor can wear out over time. If you hear a grinding or squealing noise, it could be a sign of bad bearings. You'll need to replace the bearings to fix the problem. This can be a bit tricky, so if you're not confident, it might be best to call in a professional.

Gearbox Problems

The gearbox in the motor can also cause noise if there's something wrong with it. Check for any loose gears or if there's any damage to the gear teeth. If the gearbox is damaged, it might need to be replaced.

Lubrication

Lack of lubrication can also cause the motor to make noise. Some motors have lubrication points. Check the user manual to see if your motor needs lubrication and if so, use the recommended lubricant.

4. Inconsistent Movement

If the shade or curtain moves erratically or stops and starts during operation, there are a few possible causes.

Electrical Issues

Inconsistent power supply can cause the motor to behave erratically. Check the electrical connections for any loose wires or signs of corrosion. A faulty capacitor can also cause inconsistent movement. If you suspect an electrical issue, it's best to have a professional electrician take a look.

Control System

The control system that regulates the motor's movement could be malfunctioning. Check if the control settings are correct. If it's a remote - controlled motor, make sure the remote is working properly and that the motor is programmed correctly.

Mechanical Wear

Over time, the mechanical parts of the motor can wear out. This can cause the movement to become inconsistent. Inspect the moving parts for signs of wear and replace any worn - out components.

5. Remote Control Not Working

If you have a remote - controlled manual tubular motor, a non - working remote can be frustrating.

Battery Replacement

First, check the batteries in the remote. Replace them with fresh ones and see if that solves the problem.

Pairing Issues

The remote might need to be paired with the motor again. Refer to the user manual for instructions on how to pair the remote with the motor. Sometimes, a simple re - pairing can fix the issue.

Signal Interference

There could be signal interference preventing the remote from communicating with the motor. Try moving any electronic devices that might be causing interference away from the motor and the remote.

Our Product Range

We offer a wide range of manual tubular motors to suit different needs. For example, the 45mm Remote Control Tubular Motor is great for small to medium - sized shades and curtains. It offers convenient remote control operation.

The 45mm Resistance Rebound Tubular Motor has a unique resistance rebound feature, which can be very useful in certain applications.

And if you need a high - speed option, our 92mm Fast Speed Tubular Motor is the way to go. It can quickly move large shades or curtains.

Conclusion

Troubleshooting a manual tubular motor can seem daunting at first, but by following these steps, you can often identify and fix the problem. If you're still having issues after trying these troubleshooting steps, don't hesitate to reach out to us. We're here to help you get your manual tubular motor up and running smoothly again. Whether you're looking for a replacement part or a new motor, we've got you covered. Contact us to discuss your requirements and let's find the perfect solution for you.

References

  • Manufacturer's user manuals for manual tubular motors
  • Industry knowledge and experience from years of supplying manual tubular motors
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Sophia Sun
Sophia Sun
Product Manager focusing on customer-centric solutions, Sophia coordinates teams to deliver innovative and reliable motor products.
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